Privacy Policy | SmartHome Hub

⚠️ Legal Notice & Regulatory Compliance:

This platform is fully owned and operated by SHH Technologies (One-Person Company), incorporated under the laws of Egypt and subject to the El-Basateen Tax Authority in Cairo, under Commercial Registration No. 289441 and Tax Card No. 774-080-418. Your use of SmartHome Hub services or completing checkout constitutes explicit consent to all data privacy practices and secure audit trails in compliance with Law No. 151 of 2020.

• Payment Data Security Protection: We strictly confirm that the platform does not collect, store, or process any credit card credentials (the 16-digit card number, expiration date, or CVV security code) on our private servers or databases. All online payment transactions are fully encrypted and transmitted directly to the secure servers of our certified payment gateway provider (Paymob), compliant with global PCI-DSS security standards.

Your privacy is important to us. This policy outlines how we collect, use, and protect your data.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This includes Name, Email, Phone Number, and Shipping Address.

2. How We Use Your Information

To process and deliver your orders.
To communicate with you regarding order updates.
To improve our store and customer experience.

3. Data Sharing

We do not sell your personal data. We only share necessary information with:

Shipping Partners: To deliver your package.
Vendors: Only if you purchase a product from a third-party seller, they receive your shipping details solely for fulfillment.
Payment Processors: To securely process transactions.

4. Security

We implement enterprise-grade security measures to protect your data. Payment information is never stored on our servers but is handled by secure payment gateways.

* Third-Party Disclaimer: The platform acts as a multi-vendor marketplace and disclaims all liability for any data practices or privacy breaches caused by independent vendors or third-party payment gateways beyond its direct control.

* Governing Law: This policy shall be governed by and construed in accordance with applicable laws of Egypt. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent Economic Courts in Cairo as the main registered headquarters of SHH Technologies.